At the Non-Violence Foundation, we value transparency and fairness in all transactions with our supporters. Our Refund and Cancellation Policy is designed to ensure that you are fully informed about our procedures should you need to request a refund or cancellation.
Merchandise Purchases
If you purchase merchandise and receive a defective product, you are eligible for a refund. Please return the defective merchandise within 7 days of purchase, and we will process the refund accordingly.
Subscriptions, Contributions, Sponsorships, and Donations
Please note that **subscriptions, contributions, sponsorships, and donations are non-refundable**. For subscriptions, you have the flexibility to cancel at any time; however, any payments made will not be returned, and the subscription will not auto-renew. This allows us to maintain our services and support for those in need.
Donations and 10BE Certificates
Once a 10BE certificate has been generated at the Income Tax portal for donations, we are unable to process refunds. This is in compliance with Indian Income Tax regulations, which require accurate records of all donations received.
Courses, Workshops, and Training Programs
If you have registered for a course, workshop, or training program, refunds are available within a 15 days, provided the request is made to the original payment source. This ensures our supporters have ample time to review and make informed decisions.
We strive to provide you with the best possible experience, and if you have any questions or concerns, please reach out to us at nvpfindia@gmail.com We are here to assist you.
Thank you for your continued support of our mission.